Baseline Service Access, Quality and Uptake Study (SAQUS)


Cambodia. Location within country: Kampong Cham, Siem Reap and Kampong Speu (priority provinces) and 12 non-priority province

Project Description

The Australia-Cambodia Cooperation for Equitable Sustainable Services (ACCESS) program is a three-year (2018-2021) Australian Government initiative. Over three years, Australia will commit AUD 15 million through ACCESS to improve the sustainability, quality and inclusiveness of services for persons with disabilities and for women affected by gender-based violence (GBV). ACCESS works in partnership with the RGC to support the implementation of the National Action Plan to Prevent Violence Against Women (NAPVAW) and the National Disability Strategic Plan (NDSP). ACCESS is strengthening the capacity of RGC, civil society and private sector service providers to sustainably improve services for persons with disabilities and women affected by GBV.

For persons with disabilities, services include physical rehabilitation services, and inclusive economic services. For women affected by GBV, ACCESS is targeting health care, legal protection services, and other critical social services, while supporting a coordinated, multi-sectoral approach to service delivery.

Service description: Angkor Research staff conducted a desk review, stakeholders’ interview, the research design, sampling methodology and selection, instrument design and translation, pre-testing of instruments, field staff recruitment and training, data collection/oversight, data management and quality control, data cleaning, coding analysis services for this survey with service providers (PDWA, DOWA, health facilities, physical rehabilitation centers) and among beneficiaries.

Two surveys were conducted throughout this baseline: service provider administrative data assessment (SPAD) identifying service providers, types of services and number of beneficiaries for each related service; and the SAQUS baseline itself examining the quality and standard of service provided for each service provider as well as beneficiaries’ service experience. Data collection will be conducted in 3 priority provinces (Kampong Cham, Siem Reap and Kampong Speu) and in non-priority provinces.